Classy Flooring ATL is a hardwood flooring company serving metro Atlanta and North Georgia. This page explains how a project runs, from the first contact through completion: the on-site assessment, research and the written scope of work, scheduling, daily communication during the work, and the final walkthrough and floor care guide.
Classy Flooring ATL is led by Claudiu Toma, an NWFA Certified Installer, NWFA Certified Sand & Finisher and NWFA Certified Sales Advisor, who completed NWFA Precision Patterns: Parquet Flooring and NWFA Precision Patterns: Medallions. Every project is carried out by our in-house crew.
Homeowners, interior designers and custom home builders have shared their experience of working with us in reviews on Google and Houzz, which you can read on our Testimonials page.
We use this process across hardwood floor refinishing and restoration, engineered and prefinished hardwood installation, solid hardwood installation, custom pattern installation, brass and metal inlay, hardwood floor color matching, pine and heart pine floor refinishing, Rubio Monocoat hardwax oil finishing, and stair projects.
First Contact
When you submit a contact form or call us, we follow up to learn about your project, the space involved, and what you are trying to achieve. Based on that conversation, we recommend an on-site visit.
Every estimate is prepared after an in-person assessment. Humidity, subfloor condition, wood species, layout, access, and square footage all affect the scope of work and the price.
On-Site Assessment and Consultation
We schedule the visit at a time that works for you. Claudiu comes to the home, takes the necessary measurements, and evaluates the conditions that affect the project. Depending on the job, that may include moisture conditions, subfloor flatness, existing floor condition, and wood identification.
For refinishing projects, that may include evaluating the condition of the existing floor, repair needs, and finish direction. For installation projects, it may include subfloor conditions, layout planning, and material compatibility.
This visit is also a consultation. We discuss what you want to achieve, explain the options available, and advise you on the approach that fits your home and your goals. If there are technical, structural, or aesthetic constraints, we address them at this stage.
Research, Material Guidance, and Scope of Work
After the assessment, we do whatever research the project requires. If material selection is part of the job, we help evaluate the options, source samples when needed, and review products before they are purchased.
When needed, we help clients compare products based on construction, finish, installation requirements, and whether the material is appropriate for the conditions in the home.
When the scope is clear, we send a written estimate and a project-specific scope of work, typically within 24 hours. It is written around the actual conditions and requirements of your project.
Scheduling
Most projects are scheduled within 1 to 2 weeks, depending on job size, workload, and client timing needs. If your project has a specific deadline or scheduling constraint, we discuss that early so the plan is clear from the beginning.
Wood flooring is one of the last jobs completed in new construction or a renovation. NWFA’s installation guidelines recommend that the home be fully enclosed, that wet work such as concrete, plaster, drywall and paint be finished, and that the heating and air conditioning run for at least five days before the flooring is delivered, holding the same conditions before, during and after the installation.
A whole-house refinish requires the home to be unoccupied during sanding, finishing and the agreed drying times. When only part of the house is refinished — one floor, some rooms, repairs, or new boards tied into an existing floor — you can stay in the rest of the home.
Communication During the Project
Each morning, we send an update with the expected arrival time and the plan for the day. Throughout the job, updates are sent by text, email, or call — whichever you prefer. At the end of each workday, we go over what was completed and what happens next: in person when you are at the house, or by photos and videos when you are away.
If you prefer fewer updates, we adapt to that.
Completion and Floor Care Guidance
When the project is finished and the initial curing period has been reached, we walk through the space with you to make sure everything is in order and completed as agreed, and that you know the next steps for curing, protection, and long-term care.
Foot traffic, furniture and rugs return to the floor on the times in the data sheet of the finish applied to it. NWFA’s guidelines put area rugs back no sooner than seven days after the final coat, unless the finish manufacturer states otherwise.
After completion, we send a personalized floor care guide for your specific floor. That PDF is based on the species, construction, and finish system used on your project. It follows the finish manufacturer’s care instructions for a site-finished floor and the flooring manufacturer’s for a factory-finished floor; an oiled floor follows the oil manufacturer’s cleaning and maintenance routine.
For routine care, NWFA’s guidelines recommend dry-sweeping or dust-mopping daily, vacuuming on the hard-floor setting with the beater bar off, wiping spills immediately, and damp-mopping weekly with a mop that is slightly moistened and well wrung out, or a high-quality spray mop with absorbent pads. What NWFA rules out is a traditional mop and bucket, which can put too much water on the floor, and steam cleaners.
Ready to Discuss Your Project?
If you are planning a hardwood flooring project in metro Atlanta or North Georgia — whether refinishing, installation, or a custom pattern — contact us to schedule an on-site assessment.
Have questions about flooring methods, materials, or planning? Visit our Hardwood Flooring FAQ.